RULES FOR ORGANIZERS - Eventon

RULES FOR ORGANIZERS

INFORMATION ABOUT US

The trademark “Eventon”, the domain www.eventon.lt and any other sub-domains are owned by Eventon, UAB, registration address Karaliaus Mindaugo pr. 68-18, Kaunas, Lithuania, company code 305436588, VAT ID number: LT100013081717

1. GENERAL PRIVACY PROVISIONS

In order to provide online event and ticket management system services, it is necessary for Eventon to process personal data in accordance with the applicable data protection laws and legislation. Eventon acknowledges the importance of privacy and concerns to ensure proper protection of personal data. Eventon sustains international universal human right standards and always strives to ensure high and consistent standards of privacy. The fundamental aim is to ensure that Eventon respects and protects the privacy of its customers.

In this system, together with our Privacy Policy, Eventon Terms and Conditions and the Service Agreement, it contains information about us and the legal terms and conditions (hereinafter – “the Terms and Conditions”) under which we provide you with an online event and ticket management system / software solution (hereinafter – “the Service”).

Before preparing to use our provided Service, please, read these terms and conditions carefully and make sure that they are clear and understandable to you. If you have any questions, please contact us by e-mail: info@eventon.lt

2. WHAT CONCEPTS ARE USED:

Personal Data means any information relating to an identified or identifiable natural person (data subject); identifiable natural person means a person who can be identified, directly or indirectly, in particular by reference to an identifier such as name, personal identification number, location data and internet identifier or by one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

Data Subject means a natural person – a User of the Website whose personal data is collected by Eventon.

Consent of the Data Subject means any freely given specific and unambiguous expression of the will of the duly informed data subject, either by a statement or by a clear affirmative action, by which he/she gives consent to the processing of personal data related to him or her;

Data Processing means any operation or sequence of operations on personal data or sets of personal data by automated or non-automated means, such as collection, recording, sorting, systematisation, storage, adaptation or modification, retrieval, access, use, disclosure by transfer, distribution or other means, making them available, as well as collating or merging them with other data, restricting, deleting or destroying them.

Website Data Manager is Eventon, UAB, legal entity code: 305436588, address: Karaliaus Mindaugo pr. 68-18, Kaunas, Lithuania, about which data is collected and stored in the Register of Legal Entities.

Website data manager is Eventon, UAB legal entity code: 305436588, address: Karaliaus Mindaugo pr. 68-18, Kaunas, Lithuania, about which data is collected and stored in the Register of Legal Entities.

A cookie is a small piece of textual information which is automatically generated while browsing the Website and stored on your computer or another terminal device.

3. FOR WHAT PURPOSES WE COLLECT AND USE DATA

The processing of your personal data is governed by the EU General Data Protection Regulation No 2016/679, as well as the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legislation regulating the collection of such data. Respecting the privacy of our customers, we are committed to protecting it properly. 

Eventon processes personal data in order to identify the users of the Website in the administered information systems, for the identification and accounting of our and your customers participating in the events. With your consent, for the purpose of sending you news and information about events and for the purpose of performing the functions of the Eventon.

4. OUR AGREEMENT WITH YOU

By using the services provided by our Website, you give consent to the processing of your provided personal data as it is required by the EU General Data Protection Regulation No 2016/679, and the laws and other legislation on the legal protection of personal data of the Republic of Lithuania. You agree to these terms and conditions and conclude a binding agreement with us when you register a user account in the system by clicking “Register” and confirm by a separate button on our website that you agree to these terms and conditions or download any of our applications. If you do not agree to any part of these Terms and Conditions of the Service, do not use the Service.

The terms and conditions are subject to change beyond the circumstances of Eventon. You should periodically check the website (www.eventon.lt) to review the applicable terms and conditions. Failure to comply with the terms and conditions of this Privacy Policy does not relieve you of any obligation to know them. 

5. THE USE OF THE SERVICE

You must:

  • You must: provide us with such information and material, which we may reasonably require in order to provide the Services and ensure that such information is accurate in all essential aspects;
  • maintain and immediately update all information and materials we may need for the provision of the Services that they would be correct, accurate and complete;
  • cooperate with us on all issues related to the Service.

You may use the Service to sell tickets online only if you are an event organizer or an authorized event ticket distributor. If you use the Services on behalf of an entity, you agree to these Terms and Conditions on behalf of the entity and you will indicate that you have such power of attorney.

Access to the Service may be suspended temporarily and without notice in the event of system failure, maintenance or repair, or for the reasons beyond the control of the service provider. Your access to the Service may also be suspended or your account may be terminated at any time in our sole discretion, including (but not limited to) if we suspect that you are using the Service for fraudulent or criminal purposes, if we are advised by law enforcement or if you have not paid service charge (in which case we will usually notify you in advance).

6. METHODS OF PAYMENT

Eventon is an online service. When registering, you will have instant access. There are two methods of payment: a fixed monthly fee, which is paid each month for the following month, or a fee for each participant who registers for an event or a sold ticket. For more information on how to collect fees, see Section 9.

In order to delete your account, please contact us by e-mail: info@eventon.lt and provide your account information

If you delete your account, we will not reimburse you for any fees paid for the Service or any other incurred costs.

7. OUR RELATIONSHIP WITH PAYMENT SERVICE PROVIDERS

All amounts payable to you and paid by you for our provided Services are administered and paid using external payment service providers (including PaySera, NeoPay, Stripe). Accordingly, you will be subject to the terms, conditions and fees governing the relevant relations of external payment service providers with their customers.

We are not associated with and we do not have any mediation or employment relationship with any external payment service provider and we are not liable for any losses, costs, fees and penalties of any kind, from any acts or omissions of the external payment service provider.

8. OUR RELATIONSHIP WITH YOUR CUSTOMERS

We provide you with a service and we do not have a direct connection with your customers. When you sell tickets or register your customers through the System, the contractual relationship is between you and your customers. You are responsible for the provision of your sale terms and conditions to your customers, so we will direct all your customer inquiries to you. You agree and undertake not to direct your customer inquiries to us.

In Section 11 below, we outline how we use the personal information of your customers.

You will be required to treat us as fully inviolable and dissociate us from all claims regarding the reimbursement of costs and damages, both factual and consequential, for any reasons related to:

  • any disputes with one or more of your customers;
  • and/or your relationship with your customers.

9. THE FEES

When you start using subscription of our www.eventon.lt system, you will be asked to pay online. This will create possibility to use our services. Payments are processed by a third-party system. In some cases, we may issue invoices to you for the provision of the System, in such case you must pay the invoice within 5 working days from the date of the issuance of the invoice.

If you fail to pay your invoice on time, we may:

  • accrue 0.2% of interest for each day of delay, which you must pay immediately;
  • suspend the provision of the System until the payment is made in full.

10. USING OUR SYSTEM

Your use of our system is governed by the terms and conditions of the use of the system. Please read the provisions carefully, as the provisions contain important terms which apply to you.

11. USING PERSONAL INFORMATION OF THE CUSTOMERS

You have the right to receive information from which sources and what your personal data have been collected, for what purpose they were processed, to whom the data are provided and have been provided. Such information may be provided to you free of charge, unless your requests are unreasonable or disproportionate, in particular, due to repetitive content. 

For any personal data of your customers and participants processed on your behalf as part of the Service (hereinafter – “the Customer Data”), we and you both agree that you are the data controller and we are the data processors associated with that data. We process Customer Data which you provide to us only to provide you with the Service and to comply with jurisdictional instructions. We apply appropriate technical and organisational measures to protect such personal data which are equivalent to your provided data. For the processing of data, we may appoint sub-processors for certain parts of the processing of personal data, but only if the sub-processor assumes the same obligations as we did as the data processor.

You acknowledge and understand that we are dependent on you to indicating the extent to which we have the right to use and process the personal data, which you provided. As a result, we will not be liable for any claims brought by the data subject arising out of any of our acts or omissions if such acts or omissions were due to instructions given by you. When systematic emails are sent to your customers (e.g. Order confirmation emails), the e-mail address you provided during registration by default, is an “e-mail address” by which your customers can conveniently answer and communicate with you directly, on any issues. You can change these settings in the control panel if you don’t want that your account email address would be used for your event attendees.

When providing the Service, we may transfer personal data (including customer data) to third party service providers who may store and process this personal data on non-EEA servers (including data backups). If we transfer Customer Data outside the EEA in this way, we will take appropriate actions to ensure that the Customer Data would be further protected (usually through third parties which agree to comply with contractual obligations approved by the European Commission on their standard terms). If you have exported Customer Data using the System (e.g. by exporting a list as a spreadsheet, downloading data to a registration program), you are responsible for ensuring that you use this customer data in accordance with the data protection laws between you and your customer.

12. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights arising out of or in connection with the provision and use of the Services are owned by us. You acknowledge that by using the intellectual property rights of the third parties, you have obtained them legally and do not infringe any intellectual property rights. All our materials, equipment, operating principles, documents and other property are our exclusive property.

For the purposes of this Chapter, “Intellectual Property Rights” means all patents, rights to inventions, useful models, copyrights and related rights, trademarks, service marks, trade, business and domain names, rights to trade or creation, rights to prestige or claims for improper transfer, unfair competition law, design rights, computer software rights, database law, topography rights, moral rights, confidential information (including know-how and trade secrets) and any other intellectual property rights in each case, whether registered or not registered, including any application for the renewal or extension of such rights, as well as any similar or equivalent rights or forms of protection in any part of the world.

13. REFERENCE SYSTEM

The reference system, when recommending new customers to www.eventon.lt, must meet the following conditions:

Potential customers have to come to your website using a tracking link. They must register and successfully pay for a paid plan. They were not previously customers of www.eventon.lt, and they are not persons working for the companies of the existing customers.

Although we can track visitors using cookies, there are times when cookie tracking may not work, such as if they have a cookie blocker or they use different computers. In cases where we are unable to track the people, you have recommended, using cookies, we will not be able to classify the customer as your reference.

We will pay your referral fee via PaySera, NeoPay or Stripe payment, whichever you choose.

Recommended customers who are already registered in the system or are recommended by another person will not be considered eligible for you. The suitability of the specified customers is resolved at our discretion.

14. LIMITATION OF LIABILITY

While we strive to ensure that the Service is available 24 hours a day, we cannot guarantee that the Service will be available and will not be liable if, for any reason, the Service is not available at any time or at any period.

The access to the Service may be suspended temporarily and without notice due to the system failure, maintenance or repair works, or for the reasons beyond our control.

We cannot guarantee the accuracy, particularity or completeness regarding the system content. We may change system data or the functionality of the Services at any time without any notice. The data in the system may be out of date, and we do not have the obligation to update such data.

The Service (including all hardware and software of which consists the Service) and system data are provided “as is” without any conditions or guarantees. Accordingly, to the fullest extent permitted by the law, we provide you with the System and the Service on the basis that we do not accept any statements, guarantees, conditions (including, but not limited to, appropriate quality under the conditions laid down by the law and the use of skills) which, except these Regulations, may have impact on the system or the Service.

15. LIABILITY

We and our employees and representatives disclaim any liability for any damage or loss, which you or a third party may suffer (including, but not limited to, any direct, indirect, criminal or related loss or loss or any loss of profit, loss of prestige, loss or damage of data or loss or loss resulting from any termination of business related to tort (including negligence, contract or otherwise) due to the Internet system or failure to use the System or Service, any system associated with the Website or the data on those Websites, including, but not limited to, loss or damage caused by viruses which may infect your computer hardware, software, data or other property as a result of your use of the System or Service; or mobile apps for ticket scanning and registration. In any event, liability of the Eventon is limited to the amount you pay to Eventon for the Services.

16. MANAGEMENT LAW AND JURISDICTION

These terms and conditions are governed by and interpreted in accordance with the laws of Lithuania. Disputes arising out of these Regulations belong to the exclusive jurisdiction or the courts of Lithuania.